Weddin’s Day
Privacy policy
Last updated October 20, 2026
Your wedding is personal. This policy explains how Weddin’s Day handles the information you share with us and the choices available to you.
Information we collect
We collect the information you provide to Weddin’s Day: your account email and sign-in information; names, wedding plans, dates and preferences; messages and conversation transcripts; uploaded photos and documents; vendor and guest information, including RSVP replies; and concerns you send to support. Please provide other people’s information only when you are entitled to share it.
How we use it
We use this information to provide your wedding website and coordination service, remember what you have told your coordinator, manage your account, handle authorised coordination work, process purchases, respond to support requests, and protect the service against misuse. Your coordinator is powered by OpenAI; relevant conversation and wedding context is sent to AI services to produce responses and perform the work you request.
Voice conversations
Calls need your microphone permission. Audio is transmitted to the voice service so your coordinator can hear and respond, and spoken words may become transcripts and saved wedding details. The app does not maintain a separate archive of call audio. Audio and related data may be handled or retained by the service providers under their own policies. You can end a call or revoke microphone permission through your browser.
Wedding websites and shared information
Information and photos you publish on your wedding website are available to people who can access its link. Do not publish anything you want to remain private. Guest responses are used to manage your wedding. Professional coordinators can access the weddings they manage, and vendors receive relevant details when authorised coordination work requires it.
Service providers and payments
We use Lovable for hosting and connected services, cloud account and storage services, OpenAI for coordinator intelligence, Stripe for payments, and email delivery services including Resend. These providers handle information needed for their services and may process it outside your province or country. Stripe handles payment card details; the app stores purchase and subscription records rather than full card numbers. We may also disclose information where required by law or to protect people and the service.
Browser storage and visit information
We use browser storage and cookies for sign-in, local drafts and photos, returning to unfinished work, and remembering traffic exclusions. Visitor records can include pages visited, country or region, time, active time, and interactions with the website builder or introductory conversation. Closing a tab does not necessarily erase browser-saved drafts. You can clear browser storage, but doing so may remove unsaved work or sign you out.
Support
When you send a concern through the navigation menu or ask your coordinator to forward it, we send your message and relevant account information to our support team. This may include your account email, couple names and wedding date. Our support team uses this information to investigate and reply. Please do not send passwords or complete payment card details.
Retention and security
Saved information is retained as needed to provide the service, handle support, maintain required business records, and meet legal obligations. Some records may remain in provider logs or backups. We use access controls and private storage for non-public wedding information, but no online service can guarantee absolute security. Cancelling a subscription does not automatically delete your account or its records.
Your choices and privacy requests
You can update information through the service, choose what to publish, stop using voice calls, and contact support to request access to, correction of, or deletion of your personal information. We may need to verify your identity and may retain information required for legal, security or payment-record obligations. If you cannot sign in, use the account recovery option on the sign-in page or contact our support team at the email link below.
Changes to this policy
We may update this policy as the service changes. The date above identifies the latest version. Please review it when sharing new information or using new features.
No account access? Email our support team.